Customer Reviews
Customer reviews are not only a great way to market your business, but also provide you with useful feedback that will allow you to adjust your offer to t...
Fri, 16 Sep, 2016 at 3:42 PM
If customer reviews have been enabled, an automatic message will be sent to your customers after each appointment, asking them to add a review of your servi...
Thu, 19 Mar, 2020 at 2:49 PM
You can enable customer reviews using the default settings. You can also change the content of the default message and the type of messages customers receiv...
Thu, 19 Mar, 2020 at 3:01 PM
All customer reviews can be found in the online booking panel and in the messages > reviews section. However, sometimes you might want to check reviews a...
Thu, 19 Mar, 2020 at 3:04 PM
If a customer does not wish to receive messages with review requests after their appointment, you can turn them off for the customer at any time. It can be ...
Fri, 22 Feb, 2019 at 11:16 AM
Versum allows you to view customer reviews and reply to them if you want to, for instance, thank your customer for sharing their opinion or address their re...
Fri, 22 Feb, 2019 at 11:40 AM
Below you can find a list of frequently asked questions concerning customer reviews, together with answers. When are messages with review requests sent?...
Thu, 19 Mar, 2020 at 3:08 PM
The system of reviews in Versum allows you to publish your customers' reviews on your Facebook and/or Twitter profile. Thanks to that, you can make them...
Mon, 25 Feb, 2019 at 9:23 AM
The value of reviews is in their authenticity and credibility and that's why it is not possible to delete a review. However, Versum gives you the option...
Thu, 19 Mar, 2020 at 3:09 PM
If, for any reason, a customer review requires editing (e.g. it contains mistakes, swearwords or other words that are not suitable for publication), you can...
Mon, 25 Feb, 2019 at 11:14 AM