All customer reviews can be found in the online booking panel and in the messages > reviews section. However, sometimes you might want to check reviews added by a particular customer or related to a particular service, employee, etc.
Customer reviews are displayed:
- In the system:
- the reviews section in the customer record (customers > customer record > reviews) - the list of all reviews added by a particular customer:
- the statistics section > reviews report - the average rating and the number of reviews in total, by employee and by service, in a selected period:
- the messages > reviews section - all added reviews:
- the reviews section in the service record - the list of reviews added for a particular service:
- In the online booking site:
- the reviews section - all customer reviews
- In a customer's record in the online booking site:
- my account > reviews - the list of reviews added by customers who were logged in: