Automatic Messaging

Automatic appointment reminders
What are appointment reminders? Appointment reminders available in Versum are automatic SMS text or email messages sent to customers before each appoin...
Wed, 13 Feb, 2019 at 12:30 PM
Appointment reminder templates
Instead of overwriting an existing appointment reminder message, you can create reminder templates. Thanks to that, you can create new appointment reminder...
Wed, 13 Feb, 2019 at 12:33 PM
How to block appointment reminders and other automatic messages for a single customer
Automatic appointment reminders are beneficial both for your business, helping you to reduce no-shows, and for your customers, who can be safe in the knowl...
Wed, 13 Feb, 2019 at 12:43 PM
How to disable automatic appointment reminders for all customers
Automatic appointment reminders can help you save time and reduce no-shows. However, if you don't wish to send them, you can disable them at any t...
Mon, 5 Dec, 2016 at 5:36 PM
Automatic appointment confirmation for customers
Thanks to this feature, customers will receive a confirmation message, containing the date and time of their appointment. The message is sent after 15 minu...
Wed, 29 May, 2019 at 10:03 AM
Automatic appointment rescheduling notification for customers
Enable this feature to send customers automatic rescheduling notification containing new date and time of the appointment. The message is sent 5 minutes af...
Thu, 6 Jun, 2019 at 1:27 PM
Automatic appointment cancellation notification for customers
Notify customers about appointment cancellations (e.g. after they let you know they won't be able to come). You can also ask the customer to reschedul...
Wed, 29 May, 2019 at 10:14 AM
Automatic birthday wishes
On their birthday, customers will receive special wishes. Take this opportunity to invite them for another visit and promote your services! What are th...
Mon, 11 Mar, 2019 at 8:38 AM
Automatic name day wishes
In some countries, the name day is as important, or even more, than the birthday. If you enable this feature, customers will receive automatic name day wis...
Mon, 11 Mar, 2019 at 8:38 AM
More automation feautres - the Marketing Automation add-on
Apart from messages described in the Automatic Messaging section, Versum is equipped with additional automation features that will allow you to communica...
Tue, 6 Dec, 2016 at 5:27 PM