Sometimes you need to delete some backbar usage added by mistake. This can be done by someone with the administrator user role. Once you delete some backbar usage, stock levels will be automatically updated.


Backbar usage related to an appointment (added during or before appointment checkout) can be removed by editing the appointment. Backbar usage added directly in the inventory module (not related to any appointment. e.g. general cleaning or sanitation) can be removed in that module.


Tip: Both types of backbar usage can be found on the usage list in the inventory module. 


Removing backbar usage related to an appointment:

  1. Sign in to Versum as an administrator
  2. Click appt book in the main left sidebar
  3. Click the appointment for which the usage has been added
  4. Click edit in the right bottom corner
  5. Go to the Usage tab:


  6. Click the trash icon next to the backbar product usage you'd like to remove (items are removed separately):


  7. Click the save changes button at the bottom of the form.

Deleting backbar usage added directly in the inventory module:

  1. Sign in to Versum as an administrator
  2. Click inventory in the main left sidebar
  3. Go to the Usage tab:


  4. Find and click the product whose usage you'd like to remove (you can use the find usage search box):

  5. Click more and then select delete:


  6. Click confirm
  7. The usage in the table will be marked as deleted and the stock levels will be automatically updated (increased by the amount of the deleted product):