By using the search criteria (filters) available in Versum, you can easily find customers who have accepted a particular consent, and then send them an SMS or email.
To send a message to customers who have given a particular consent:
- Sign in as an administrator or a receptionist
- Go to the customers section
- In the SEARCH CRITERIA section on the left, click the + more button to display the list of filters:
- From the list of filters, select consents
- Make sure that the given option has been selected in the drop-down menu:
- Select the consent from the drop-down menu below
- Click apply
- Check the select all box:
- Click the actions button in the upper right corner and then select the option send a message:
- In field 1. Type, select the type of message you want to send (SMS or email). Next, follow the instructions in one of the following articles:
• How to send a bulk SMS message
• How to send a bulk email message