Adding services allows you to schedule appointments and enable online booking. You can subsequently edit services, updating any required details.


Adding, editing and deleting services - overview:



In order to add a service:

  1. Click services in the left sidebar:


  2. Click the add service button in the right upper corner
  3. Enter the name of the service. The name should be unique to allow to identify the service easily
  4. Select the category of the service. It will allow you to display it in the online booking panel. If you need a new category, click the add a category link
  5. Enter the duration. For more options, such as setting prep time and/or recovery time as well as gap time, click Advanced
  6. Enter the price. For more pricing options, such as price range and service variants, click the Advanced link. > More about adding services with variants
  7. Select the appropriate VAT (tax) rate
    Tip: For the VAT option to appear, you first need to configure your VAT settings. You can do that in settings > additional settings > VAT.
  8. (optional) Enter a public description of the service. The description will be displayed in the online booking panel
  9. (optional) Enter a private description of the service. The description will be visible to signed-in employees, but not customers
  10. (optional) Add photos of the service. The photos will be displayed in the online booking panel.
  11. If you use the Loyalty Program add-on, define the loyalty points accrual rate (by default, the standard accrual rate applies)
  12. If you use the Resources add-on, click show to add a list of related resources
  13. At this point, you can click save service / save and add another. You can also click the show link in the advanced section to add further details:




    Advanced settings


    • Promoted service - check this field to pin and highlight the service on the first page of the list of services in the online booking panel. > Learn more
    • Online booking - choose an appropriate option to determine whether the service will be available for online booking
    • Formula - Defining a formula, you specify which products and in what quantities are used for a service. When you check out an appointment, Versum will automatically update stock levels.  > More on furmulas


In order to edit a service:


  1. Click services in the left sidebar
  2. Find the service you'd like to edit (you can use the search box at the top of the page) and click its name:


  3. Click the edit button in the right upper corner 
  4. Update required details. For information on how to edit respective fields, see steps 1-12 in the previous section above
  5. Click save service.


In order to delete a service:


  1. Click services in the left sidebar
  2. Find the service you'd like to delete (you can use the search box at the top of the page) and click its name
  3. Click the more button in the right upper corner and select delete service:


  4. Click confirm.